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Exceed your customers’ high expectations
Personalize offers and deals that are more relevant and more consistent across channels
Transform ordinary shoppers into loyal fans
In this world, you need to continue to stand out and exceed your customers’ high expectations by surprising them time after time, and you need to ensure that you can manage your back-end processes in a streamlined, cost-effective way.
In a world where everything revolves around the customer, retailers need to fully understand and be able to influence each individual customer’s journey – from positioning, making decisions and making a purchase to product deliveries and returns. Every step on that customer journey raises specific issues and challenges for retailers – from ensuring optimal availability of product information and stock to handling returns both logistically and financially, and from attracting new customers to transforming ordinary shoppers into loyal fans.
We produce huge mountains of data in all sorts of ways. From now on comes from sensors via Edge, portal systems and/or applications from data via third parties via APIs; One thing we know for sure: Data is growing rapidly, is available everywhere and it is of value to your organization. However, the question is: how do you extract value from this data to benefit from it?
Interested in Embedded Analytics and what impact it will have on Retail and Wholesale? Watch the video here.